Help & Support

How can we help you?

We're here to assist you with any questions or issues

Support Hours

Monday - Friday9:00 AM - 6:00 PM EST
Saturday10:00 AM - 4:00 PM EST
SundayClosed

Common Questions

How do I become a baker?
Click "Become a Baker" in the navigation, fill out the application form, and pay the signup fee. Once approved by admin, you can start selling!
How do I track my order?
Go to "My Orders" in the customer dashboard. You'll see real-time updates on your order status from preparation to delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and digital wallets through our secure Stripe payment system.

Report an Urgent Issue

We'll respond to your urgent issue within 1 hour during business hours.